Case Study: Optimizing Team Effectiveness #1
Client:
Global Medical Products Manufacturing Company Situation:
Help new SVP align the team to implement a new global corporate initiative
Goals:
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Foster clear accountability with consistent execution and quality
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Ensure alignment of implementation plans with customer needs
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Demonstrate and communicate immediate and continuing progress in developing the management team's capabilities and results orientation
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ECP Work:
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Facilitated structured, open discussion with team of direct reports about key issues, obstacles and solutions. Outcome was an action plan for stopping negativity and starting solution-orientation
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Conducted internal interviews to help identify and manage potential stumbling blocks for team and individual performance
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Conducted gap analysis, assessing the current status against the optimum goal, and identifying critical needs and imperative decisions and actions
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Provided individual feedback and coaching to SVP's direct reports
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Facilitated second team offsite to agree on shared understanding of customer needs and expectations, common language and team cohesion
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Outcomes:
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Secured support and funding
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Enhanced team effectiveness and cohesiveness
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Every individual accepted clearer understanding of accountabilities and execution standards
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Process served as a catalyst for development and sell-in of strategic initiative
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